Welcome to Dr. Kavita Rao Eye Care (“we,” “our,” “us”). Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website drkavitaraoeyecare.com, as well as when you interact with our clinic and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, age, and other details you provide when booking an appointment, submitting an inquiry, or registering for services.
- Medical Information: Information you voluntarily provide related to your eye health or medical history when booking consultations or treatments.
- Usage Data: Information about how you use our website, including IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies & Tracking: We may use cookies and similar technologies to improve user experience and analyze website traffic.
2. How We Use Your Information
We use your information to:
- Provide and manage appointments, consultations, and treatments.
- Respond to inquiries and provide customer support.
- Send reminders, updates, and health-related communications (with your consent).
- Improve our website and services.
- Ensure compliance with medical and legal requirements.
3. Sharing of Information
We do not sell, trade, or rent your personal information. We may share your information only in the following cases:
- With healthcare professionals within our clinic to provide you proper care.
- With trusted service providers (e.g., IT support, appointment scheduling platforms) who assist us in operating our website and services.
- If required by law, regulation, or government request.
4. Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of your personal data.
- Request correction or deletion of your data.
- Withdraw consent for certain uses of your information.
- Opt out of receiving non-essential communications.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
7. Children’s Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Dr. Kavita Rao Eye Care
📍 Ophthalmology OPD, 1st floor OPD building (Marvella) 724 P.D. Hinduja Hospital, Khar Facility 11th road, Khar West, Mumbai 400052
📧 doctorkavitarao@gmail.com │ drkavitarao@gmail.com
📞 +91-9769935180 │ +91-9082348581